Refund Policy

At Chint Bangladesh, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help with our refund policy.

1. Eligibility:

  • To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Certain items such as customized or special order products may not be eligible for refunds.

2. Refund Process:

  • To initiate a refund, please contact our customer service team within [number of days] days of receiving your order.
  • Our customer service team will guide you through the return process and provide you with a return authorization number (RMA) if applicable.
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days.

3. Shipping Costs:

  • Shipping costs incurred for returning the item are non-refundable, unless the return is due to our error or a defective product.
  • You will be responsible for paying your own shipping costs for returning the item.

4. Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us immediately for assistance.
  • We may require photographic evidence or other documentation to process a refund for damaged or defective products.

5. Exchanges:

  • If you need to exchange an item for a different size, color, or model, please contact our customer service team for assistance.
  • Exchanges are subject to availability and may require additional shipping fees.

6. Contact Us: If you have any questions or concerns about our refund policy, please contact us 

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